Terms of Service

Effective date: 14 November 2026

These Terms govern your use of makmuramanah.co.id (the “Website”), operated by PT Makmur Amanah Sejahtera (“MAS Group”, “we”, “us”). By using the Website you agree to them. If you do not agree, please do not use the Website.

1. Information only, not an offer

The Website presents our company and products. Content on it is for general information and is not an offer capable of acceptance. A sale is concluded only through a written quotation, proforma invoice or sales contract signed or confirmed by both parties.

2. Product information

Specifications, packaging options and other product data shown on the Website are typical values. Final specifications, quantities, price and delivery terms are those stated in the contract and in the Certificate of Analysis (COA) or inspection report issued for the shipment. We may update products and information without notice.

3. Inquiries and quotations

Submitting a request for quotation (RFQ) or contacting us does not create an obligation for either party. Quotations are valid for the period stated in them and are subject to availability, market conditions and our confirmation. You agree to provide accurate and complete information when you contact us.

4. Export, trade and regulatory compliance

All sales are subject to applicable export, import, customs, phytosanitary and sanctions rules of Indonesia and of the destination country. The buyer is responsible for import permits and for confirming that the products meet local requirements. We may decline or cancel any transaction that we believe would breach the law.

5. Acceptable use

You agree not to misuse the Website. In particular, you must not attempt to gain unauthorised access, interfere with its operation, send malicious code, scrape it in a way that burdens the service, or use it for unlawful or misleading purposes.

6. Intellectual property

Text, logos, photographs, graphics and layout on the Website belong to MAS Group or its licensors and are protected by law. You may view and print pages for your own business evaluation. Any other use, including copying or republishing, needs our written permission. Third-party names and marks, including those of certification and government bodies, belong to their owners and are shown for identification only.

7. Third-party links

The Website may link to third-party sites or services (for example WhatsApp or government sites). We do not control them and are not responsible for their content or practices.

8. Disclaimer

The Website is provided “as is” and “as available”. To the extent permitted by law, we do not guarantee that it will be uninterrupted, error-free or that its content is complete or current.

9. Limitation of liability

To the extent permitted by law, MAS Group is not liable for indirect or consequential loss arising from the use of, or inability to use, the Website or from relying on its content. Liability for goods sold is governed solely by the applicable sales contract.

10. Privacy

How we handle personal data is described in our Privacy Policy.

11. Governing law and disputes

These Terms are governed by the laws of the Republic of Indonesia. We will first try to settle any dispute amicably. Failing that, the dispute is submitted to the competent courts in Indonesia, unless a signed sales contract provides otherwise.

12. Changes

We may update these Terms. The effective date at the top shows the latest version; continued use of the Website means you accept the updated Terms.